Get in touch

Say hello. We're listening.

Whether you are a donor with a question, a journalist on deadline, a partner exploring a program, or a friend who just wants to talk, pick the lane below and the right person will be the one to answer.

Replies within one business day.
Field teams in 10 countries. Two head offices. One inbox triaged by humans, not bots.

Tell us about your partnership.

Share a few details and our partnerships team will reach out within one business day. If your timeline is urgent, mention it in the message and we will accelerate.

We do not share or sell your information. See our privacy policy.
Where to find us

Two head offices. Ten field teams.

Our US office handles donor care, programs, and partnerships across the Americas, Africa, and Asia. Our UK office handles European partnerships, regulatory filings, and HMRC Gift Aid.

United States

Bakersfield, California

Global Family Care Network
P.O. Box 13160
Bakersfield, CA 93389
United States
Phone 661.213.3380 Email info@myglobalfamily.org
United Kingdom

Edinburgh, Scotland

Global Family Care Network UK
27 Albany Street
Edinburgh EH1 3PY
United Kingdom
Phone Contact via info@myglobalfamily.org Email info@myglobalfamily.org

Donor care line

Receipts, recurring gifts, monthly giving, stock and DAF transfers. Mon to Fri, 9am to 5pm Pacific.

Common questions

Before you write. A few answers.

If your question is in here, you do not need to wait for a reply. If it is not, we are still glad to hear from you.

Email info@myglobalfamily.org with the rough date and the name on the gift. US receipts are reissued within 24 hours. UK Gift Aid statements ship at the end of each tax year and can be reissued on request.
Yes. On the donate page choose a country, or write the country in the message field if giving by check or wire. Restricted gifts go to that field office quarterly with full reporting back to you.
All three. Stock and DAF gifts route through our partners at Stock Donator and DAFpay. Crypto is processed via The Giving Block. Contact donor care for transfer instructions and tax acknowledgement.
Visit Start a Club. The curriculum, leader guide, and starter kit are free. Most clubs launch within four weeks of signup. A regional coach in your area will be assigned within seven days.
Open roles are posted on our careers page. We do not keep a general pool. If a role you fit opens later, apply then and reference any past contact. We read every application.
The current and prior three annual reports are linked from the footer of every page. US 990s are public on ProPublica Nonprofit Explorer. UK accounts are filed with OSCR under SC049440.
Use the Press or General route above. We do not publish identifying information about survivors and we require informed consent on every story. Our communications team will walk you through the safeguarding protocol.

Reach us